Outsourcing and SLA audit
One possible way of cost cutting of a company is the outsourcing of internal FM processes. It cannot work in every case, and decreasing users’ satisfaction could be a real danger, too. For measurable outsourcing results, first we have to determine – for example – the initial cost base, the required service levels and a properly flexible contract system. In addition to the abovementioned, MatrixFM consultants carry out trainings for the employees to learn new processes.